MEET THE TEAM
Our Management & Support Staff
Purchasing & Development Manager
Purchasing & Development Manager
ALAN BURFORD
Operations Manager
Alan is the single point of contact in the yard, & counters for staff, customers and suppliers. He orchestrates the balancing act of servicing suppliers, customers and our own deliveries. He is always available to answer questions and queries and to handle issues and feedback. He manages the team to react to fluctuations in customer volumes to ensure that we always have the right resources where we need them.
Hire Manager
WAYNE LONG
Logistics Manager
Wayne keeps our modern fleet and experienced drivers moving to deliver a first class service to our customers. Most goods are transported to addresses within a fifteen mile radius free of charge. Wayne also provides a link between his drivers and the yard and warehouse staff to ensure that goods are ready for dispatch on time.
JOANNE BIRD
Finance Manager
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DARREN GWILLIAM
LESLIE HALE
BSC FCA
Managing Director
Les is the great, great, great grandson of Cornelius Hale who first set up a business at Nailbridge in 1830. Having trained and qualified as a Chartered Accountant, Les spent 10 years working for KPMG in Chepstow before moving on to Waugh Haines Rigby and ultimately running his own very successful Accountancy Practice in Ross on Wye. Having always been associated with the Business, Les has been a Director at Hale & Co since 1985 and Managing Director since 2000.
JAKE HALE
BSC MSC MILT
Director & General Manager
Les' eldest son, Jake returned to Hale & Co in 2011 to develop the new Tool Hire venture after 6 and a half successful years working for the Logistics Function of Rolls-Royce plc in Derby. He became General Manager in 2012 and is now in overall control of the day-to-day running of the business (including Staff Deployment, Asset Management, Site Development and Customer Service). He became a Director in December 2014.
SAM HALE
BA MSC
Director
Sam has extensive experience in the allied discipline of Historic Building Consultancy – having worked for CgMs in Cheltenham, Ty-Mawr in Brecon and Hook Mason in Hereford. Now a Free Lance Consultant, Sam divides his time between this and Hale & Co. Sam provides valuable in-house advice and expertise when it comes to supplying appropriate building materials for older properties and assists with our Electronic Media & Customer Relationship Management Activities.
ALAN BURFORD
Operations Manager
Alan is the single point of contact in the yard, & counters for staff, customers and suppliers. He orchestrates the balancing act of servicing suppliers, customers and our own deliveries. He is always available to answer questions and queries and to handle issues and feedback. He manages the team to react to fluctuations in customer volumes to ensure that we always have the right resources where we need them.
Hire Manager
WAYNE LONG
Logistics Manager
Wayne keeps our modern fleet and experienced drivers moving to deliver a first class service to our customers. Most goods are transported to addresses within a fifteen mile radius free of charge. Wayne also provides a link between his drivers and the yard and warehouse staff to ensure that goods are ready for dispatch on time.
RIK SLADEN
Accounts Manager
Rik is responsible for all aspects of the Accounts Office including Payments, Credit Control, Data, Stock and Sales Analysis. Having been with us since 1988, Rik has vast experience and manages his team to ensure that the accounts of our very valued customers and suppliers are dealt with smoothly & efficiently.
HELEN KILMISTER
Customer Relationship Manager
Helen is responsible for all aspects of our Field Sales Operation. Helen's background in Merchanting as well as time spent in the Police Force makes her an excellent communicator. Helen really enjoys working with our customers to find out about their latest projects and to ensure that we provide them with the very best service levels and support.
DARREN GWILLIAM
Kitchens & Bathrooms Manager
Darren is responsible for all aspects of the Kitchens & Bathrooms Department offering an unrivaled opportunity for customers to view and select products from some of the leading brands in the industry. Darren leads an experienced team who can make home visits to take measurements, discuss requirements and produce plans and costings to help you make the best choice.
JASON HOWELL
Hire Manager
Jason is responsible for all aspects of the Hire Department including Customer Service, Fleet Maintenance & Renewal. Having originally joined us as a Counter Assistant and progressed all the way up to Hire Manager, Jason understands just what it takes to run a really efficient customer-focused hire operation and leads his team to ensure that we provide a truly complete service to all our clients.
KEITH HUGGINS
Sales Manager
Keith is responsible for all aspects of our Office-Based Sales Operation. He is a highly experienced Sales Manager having spent time in the Joinery sector at Nordan UK and in the General Merchanting Sector locally at George Bence & Sons, regionally at Travis Perkins and nationally at Buildbase. He leads his team here at Hale & Co to ensure that both our trade and retail customers get exactly the products that they need, when they need them and at a competitive price.
ADRIAN WARREN
Purchasing & Development Manager
Adrian has an encyclopedic knowledge of nearly every conceivable building material, gleaned from a lifetime of experience in our industry. He divides his time between interfacing with our customers in the field both taking orders and understanding their requirements in this ever changing market place – and then ensuring that these requirements are met by making full use of our membership of the National Buying Group and National Merchant Buying Society and the Suppliers therein.
JOANNE BIRD
Finance Manager
Jo is a highly analytical, deadline-driven Accountant and Team Leader who ensures that our Accounting Activities are completed with accuracy and speed. She is experienced in Payroll, Office Management and Financial Accounting and has proven Project Management Skills.
THE TEAM
Supporting the Management Team are 45 expert staff :
Accounts,
Heating & Plumbing,
Heavyside Yard,
Kitchens & Bathrooms,
Retail Shop & Trade Counter,
Sales Office,
Sawmill & Timber Yard,
Tool Hire, Transport
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